Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent authorised payment gateway, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 12 days for Eggcel™ liquid delivery due to the nature of the product, chilled transport delivery is not done every day. Eggcel™ Powder is couriered within 3 days of payment.

Eggcel™ Liquid is only able to be delivered to retail outlets. If you do not have a stockist in your area, please ask your local gym if they will accept your delivery BEFORE you order. Thank you!